Privacy Policy
1. Introduction
Jesus Camp Resort (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website https://www.jesuscampresort.com or use the official Jesus Camp Resort mobile app for iOS and Android.
By using this website or our mobile app, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you submit a contact form, request booking information, make a donation, or email us, you may provide personal information such as:
- Full name
- Email address
- Phone number (if provided)
- Message content
- Donation amount (if applicable)
We only collect personal information you voluntarily provide.
B. Donation Information
Donations are processed securely through Stripe, a third-party payment processor. We do not store or have access to your full payment credentials (such as your credit card number).
Stripe processes payment information under its own privacy policy.
C. Automatically Collected Information
When you visit our site, certain technical information may be collected automatically, such as: IP address, browser type, device type, pages visited, and date/time of your visit. This information helps us improve performance, reliability, and user experience.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and messages
- Process donations
- Manage booking requests
- Improve website functionality and user experience
- Maintain security and help prevent fraud
We do not sell, rent, or trade your personal information.
4. Email Communication
If you contact us, we may respond by email. We do not send promotional emails unless you request communication. You may request removal from communications at any time by emailing us.
5. Embedded Content (YouTube)
Our website may include embedded YouTube videos. YouTube/Google may collect viewing behavior, device information, and cookies. This is governed by Google’s privacy policy.
6. Cookies & Tracking
We may use cookies to improve functionality, remember preferences, and support analytics (if enabled). You can manage cookie preferences using our cookie controls and/or your browser settings. For full details, see our Cookie Policy.
7. Data Security
We implement reasonable safeguards to protect your information, including secure HTTPS encryption and trusted third-party services. However, no online system can guarantee absolute security.
8. Third-Party Services
We may use third-party providers such as Stripe (payments), FormSubmit (contact form processing), and YouTube (video hosting). Each provider has its own policies and security practices.
9. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental involvement. If you believe a child has submitted personal data without consent, please contact us immediately.
10. Your Rights
You may request to access, correct, or delete your personal information by contacting us. If you have an account in the mobile app, you may also delete it directly from within the app (see Section 12.D below).
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last updated” date.
12. Mobile App
In addition to our website, Jesus Camp Resort offers an official mobile app for iOS and Android. The information in this section applies to the mobile app specifically and supplements the rest of this Policy.
A. Account Information
When you create an account in the app we collect your name, email address, and a chosen username, plus a password that we store only in a securely hashed form (bcrypt). You can optionally add a phone number and a profile photo URL. Your password is never stored in plain text and is never visible to us.
B. Bookings, Donations, and Payments in the App
Bookings and donations made through the app are processed by Stripe; we do not see or store your full card details. We retain a Stripe checkout/payment reference and the amount so you can review your booking and giving history in the app.
C. Notification Preferences
In the app you can choose which optional notifications you receive (Marketing & offers, Event updates). Transactional notifications — verification codes, booking and payment confirmations, and thank-you messages — are always sent because they are required to operate the service. To deliver push notifications in a future app update, we may store a device push token associated with your account.
D. Account Deletion
You can delete your account at any time directly from the app at More → Delete My Account. Account deletion permanently removes your profile, login sessions, and notification preferences. You may also email us at jesuscampresort1@gmail.com to request deletion. For accounting and legal reasons, anonymized booking and donation records may be retained.
For full step-by-step instructions, including how to request deletion by email if you no longer have the app installed, see our dedicated Delete Your Account page.
E. Service Providers for the App
In addition to the providers listed in Section 8, the mobile app relies on:
- Resend (with Amazon Web Services for delivery) — transactional and notification email.
- Neon — managed PostgreSQL database hosting for account and content data.
- Render — application/backend hosting.
- Apple and Google — app distribution and (where applicable) push notification delivery.
Each provider has its own privacy practices and we share only what is needed to operate the service. We do not sell your personal information.
F. Data Retention
We keep your account information for as long as your account is active. When you delete your account, your profile, sessions, and notification preferences are removed. Anonymized financial records (bookings, donations) may be retained for accounting and tax purposes.